SHIPPING AND PAYMENTS
Delivery: Our products are digital goods, you buy licenses and they are delivered either by email or available on our website.
Payments: We offer three convenient payment options.
Paypal, Credit Card and Bank Transfer. Pay securely with a debit or credit card! All information is sent encrypted via SSL so that no outsider should be able to read your card details, this is done by the Braintree gateway. We accept all major VISA and MasterCards. No hidden charges for card purchases. Card Payments are processed by Braintree (a paypal company) who are the leading partners in the payment domain.
About PayPal: PayPal is a payment service owned by eBay. PayPal has over 100 million users worldwide. Hundreds of companies make use of the service which is open both for individuals and for businesses. Paying by PayPal is fast and easy . Payment is made by pressing a few keys and the money is transferred immediately to our PayPal account. You as the buyer pay no extra fees.
STANDARD TERMS OF SALE
All sales are subject to the following terms and conditions;
1. Customer Acknowledgment:
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from OBSIDIAN-PC.
2. Purchase Price:
(a) Prices and promotions are listed in OBSIDIAN-PC’s Web site and its advertisement, and are subject to change without notice. (b) OBSIDIAN-PC collects sales tax (VAT) for sales delivered within the EU. OBSIDIAN-PC shall not be liable for handling or customs charges for shipments outside the EU. (c) If an error is made and a product is listed at an incorrect price, OBSIDIAN-PC shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, OBSIDIAN-PC shall immediately issue a credit in the amount of the incorrect price.
These Terms of Sale and any transactions made under them shall be interpreted by and be subject to Portuguese law. In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect. These Terms of Sale may be modified from time to time by OBSIDIAN-PC without notice, and are current as of the date of the then current advertisement or Web site. Please refer to the current advertisement or Web site.
OBSIDIAN-PC has taken extensive steps to ensure that any data transmitted by our users cannot be intercepted, viewed, or blocked by unauthorized parties. We also have established policies telling our users how we use and store their information, such as addressing information and credit cards.
Protecting Your Security:
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
Who we are
Our website address is: https://www.obsidian-pc.com is a department for the OBSIDIAN-PC brand, which is owned by CORCET LDA.
Zona Industrial Nº2- Lote 10
What personal data we collect and why we collect it
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Embedded content from other websites
We collect data for google analytics. We do not share this data with any third party company and we only use it for our own internal information.
Who we share your data with
We do not share your data with any third party company.
Payments and data passed to gateway
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.